Redmine HS - Ruby/Perl/Gem/Bundler/Passenger

Bonjour,

Quelqu'un aurait un peu de temps pour débugger le serveur redmine suivant ?

Ci-joint les copies d'écran du bug :
[ [Téléphone visible pour les membres Pro]:15:[Téléphone visible pour les membres Pro]/7f01b006c700 age/Cor/App/Implementation.cpp:304 ]: Could not spawn process for application /var/www/************: An error occurred while starting up the preloader.
Error ID: 4fafeeec
Error details saved to: /tmp/passenger-error-luwtGF.html
Message from application: can't find user for 33 (ArgumentError)
/usr/lib/ruby/vendor_ruby/phusion_passenger.rb:323:in `getpwuid'
/usr/lib/ruby/vendor_ruby/phusion_passenger.rb:323:in `home_dir'
/usr/lib/ruby/vendor_ruby/phusion_passenger/native_support.rb:120:in `load_from_home_dir'
/usr/lib/ruby/vendor_ruby/phusion_passenger/native_support.rb:41:in `try_load'
/usr/lib/ruby/vendor_ruby/phusion_passenger/native_support.rb:50:in `start'
/usr/lib/ruby/vendor_ruby/phusion_passenger/native_support.rb:439:in `'
/usr/local/rvm/rubies/ruby-2.6.3/lib/ruby/site_ruby/2.6.0/rubygems/core_ext/kernel_require.rb:92:in `require'
/usr/local/rvm/rubies/ruby-2.6.3/lib/ruby/site_ruby/2.6.0/rubygems/core_ext/kernel_require.rb:92:in `require'
/usr/lib/ruby/vendor_ruby/phusion_passenger.rb:235:in `require_passenger_lib'
/usr/share/passenger/helper-scripts/rack-preloader.rb:76:in `init_passenger'
/usr/share/passenger/helper-scripts/rack-preloader.rb:155:in `'
/usr/share/passenger/helper-scripts/rack-preloader.rb:30:in `'
/usr/share/passenger/helper-scripts/rack-preloader.rb:29:in `'

[ [Téléphone visible pour les membres Pro]:15:[Téléphone visible pour les membres Pro]/7f01b2c79700 age/Cor/Con/CheckoutSession.cpp:285 ]: [Client 2-1] Cannot checkout session because a spawning error occurred. The identifier of the error is 4fafeeec. Please see earlier logs for details about the error.

Merci